privacy
Privacy, in plain language
Data use for the static marketing site, pilot inquiries, and authorized support services.
The short version
The marketing site does not require an account and does not run a database. The inquiry forms open your email client; the site does not store form submissions.
Information you choose to send
We use the name, business email, store URL, support volume, current support tool, and message you send to reply, scope a pilot, and provide support.
Authorized service data
Where included in an agreed pilot scope, authorized Shopify order and customer context, Gmail customer messages and drafts, and merchant knowledge base, product data, and policies are used to provide the service: order lookup, grounded AI-assisted replies, safety checks, and Gmail draft creation for human approval. Customers must have lawful rights and appropriate authorization for this data.
Third-party services
Cloudflare Pages may process standard technical request data to deliver and protect the website. Agreed service integrations include Shopify, Gmail, and an AI provider (currently DeepSeek) for authorized workflow processing. Data access, retention, credentials, and provider configuration must be confirmed in the pilot scope before service data is connected. We do not sell inquiry data.
Data minimization and review
Do not submit secrets or sensitive data beyond what is necessary for the service. Grounding, safety controls, and human approval remain core boundaries. The current product does not automatically send replies, issue refunds, cancel orders, make compensation commitments, or change addresses.
Questions
For privacy questions, email support@aiflowparts.com.